Behind the Day Event Group Pty Ltd

Effective date: 13 November 2026
Last updated: 13 November 2026

1. Introduction
Welcome to Behind the Day Event Group. These Terms and Conditions govern your access to and use of our website, www.behindthedayeventgroup.com. Throughout these Terms and Conditions, "we", "us" and "our" refer to Behind the Day EventGroupPty Ltd. By accessing or using our website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of our website. These Terms are intended to protect our business, website content and intellectual property while ensuring a clear and transparent experience for visitors and prospective clients.

2. About our business
Behind the Day Event Group Pty Ltd is an Australian wedding and event planning business based in Victoria, Australia. We provide wedding planning, event coordination and related services designed to assist clients in planning and delivering their special occasions. Information about our services, packages and offerings is provided on our website for general information purposes.

3. Website use
You agree to use our website responsibly and lawfully.

When accessing our website, you must not:

• Use the website for any unlawful, fraudulent or misleading purpose.

• Attempt to gain unauthorised access to our website, systems or information.

• Interfere with the website's functionality, security or operation.

• Upload or transmit viruses, malicious software or harmful material.

• Copy, reproduce or distribute website content without our written permission.

• Use our website in a way that may damage our business, reputation or the experience of other visitors.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been breached.

4. Website information and accuracy
We make reasonable efforts to ensure that the information on our website is accurate, current and relevant. However, information may occasionally contain errors, omissions or outdated details. Website content, including service descriptions, packages, photographs, pricing and promotional information, may be updated or changed from time to time without notice. Information provided on our website should not be considered a formal quote, contractual offer or guarantee of availability. For confirmation of our services, availability, pricing and inclusions, please contact us directly.

5. Enquiries and communications
Visitors may submit enquiries through our website, email or other communication channels. Submitting an enquiry does not create a contractual agreement or guarantee a booking with BehindtheDay Event Group. All enquiries are subject to our availability, service suitability and confirmation. We aim to respond to enquiries as soon as reasonably practicable; however, we do not guarantee specific response times. Any formal booking or engagement will be subject to a separate written agreement between Behind the Day Event Group Pty Ltd and the client.

6. Bookings, payments and client agreements
Where you choose to engage our wedding planning or event coordination services, the terms of your engagement will be outlined in a separate client service agreement.

That agreement may include details relating to:

• Services and package inclusions.

• Booking confirmation and deposits.

• Payment schedules and outstanding balances.

• Changes to event details or service requirements.

• Cancellations and postponements.

• Rescheduling and date changes.

• Supplier coordination and responsibilities.

• Client responsibilities and obligations.

• Event-day arrangements and limitations.

These Website Terms and Conditions do not replace or override any separately signed client service agreement. If there is any inconsistency between these Website Terms and a signed client agreement, theclientagreement will generally govern the specific services covered by that agreement, subject to applicable law.

7. Third-party suppliers and service providers
Wedding and event coordination may involve working with independent third-party suppliers and service providers.

These may include:

• Wedding venues.

• Photographers and videographers.

• Florists and stylists.

• Caterers and beverage providers.

• Entertainment providers.

• Hire companies.

• Other wedding and event professionals.

While we may recommend, communicate with or assist in coordinating third-party suppliers, those suppliers generally operate as independent businesses. Unless expressly agreed otherwise in writing, Behind the Day Event Group is not the provider of services supplied directly by those independent businesses. Clients should review the relevant supplier's own terms, conditions, contracts and cancellation policies before engaging their services. Nothing in these Terms excludes any rights or remedies you may have under Australian Consumer Law.

8. Intellectual property and website content
All content appearing on our website is owned by or licensed to Behind the Day Event Group PtyLtd, unless otherwise stated.

This includes:

• Website text and written content.

• Business branding and logos.

• Photographs and images.

• Graphics and design elements.

• Marketing materials.

• Website layouts and original creative content.

• Documents, resources and downloadable materials.

You must not reproduce, copy, distribute, modify, publish or commercially use our website content without obtaining prior written permission from us or the relevant copyright owner. Unauthorised use of our intellectual property may result in legal action. You may share links to our website and publicly available content for personal, non-commercial purposes, provided appropriate acknowledgement is given and the content is not altered or misrepresented.

9. Photographs and portfolio content
Our website and social media platforms may display photographs, videos and examples of weddings and events. These materials may include images of previous events, styling, venues, suppliers and other event-related content.All photographs and creative materials remain the property of their respective copyright owners unless otherwise agreed. You must not download, reproduce or commercially use photographs or other creative materials from our website without appropriate permission.

10. Third-party websites and external links
Our website may contain links to third-party websites, social media platforms and external resources. These links are provided for convenience and informational purposes. We do not control or take responsibility for the content, accuracy, privacy practices, availability or security of external websites. Accessing third-party websites is at your own discretion and subject to their individualtermsand conditions.

11. Limitation of liability
To the extent permitted by Australian law, Behind the Day Event Group Pty Ltd will not be liable for losses or damages arising from:

• Temporary website interruptions or technical issues.

• Website errors, inaccuracies or omissions.

• Unauthorised access to or interference with website systems beyond our reasonable control.

• Reliance on general information published on our website.

• Third-party websites, services or platforms.

• Events or circumstances outside our reasonable control.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation. Where our services are subject to Australian Consumer Law, your statutory rights remain unaffected.

12. Website availability and security
We aim to keep our website accessible and functioning properly. However, we do not guarantee uninterrupted or error-free access. We may temporarily suspend, modify, update or discontinue parts of our website for maintenance, technical improvements or other business reasons. We take reasonable steps to maintain website security but cannot guarantee that our website or online systems will always be free from security threats, viruses or unauthorised interference.

13. Privacy and personal information
We respect the privacy of visitors and prospective clients. Any personal information collected through our website, including information submitted through enquiry forms, will be handled in accordance with our Privacy Policy and applicable privacy laws. Our Privacy Policy explains how we collect, use, store and disclose personal information. You can access our Privacy Policy through the relevant link on our website.

14. Consumer rights under Australian law
Nothing in these Terms and Conditions is intended to exclude, restrict or modify any rights you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law. Where applicable, consumers are entitled to statutory guarantees relating to services supplied by businesses. These rights cannot be excluded by any statement contained in these Terms and Conditions.

15. Changes to these Terms and Conditions
We reserve the right to update or amend these Terms and Conditions from time to time. Any changes will be published on our website, with the updated date reflected at the beginning of this document. Your continued use of our website following publication of updated Terms and Conditions constitutes acceptance of the updated terms to the extent permitted by law. Changes to these website terms will not automatically amend an existing signed client service agreement.

16. Governing law and jurisdiction
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising in connection with the use of this website will be subject to the applicable laws and courts of Victoria, Australia, subject to any mandatory consumer rights or jurisdictional requirements.

17. Contact information
If you have any questions regarding these Website Terms and Conditions, please contact us.

Behind the Day Event Group Pty Ltd

Melbourne, Victoria, Australia

Email: behindthedayevents@gmail.com

Website: www.behindthedayeventgroup.com